WestJet is a Canadian low-cost airline that offers scheduled and charter air transportation services. It was founded in 1996 and is based in Calgary, Alberta, serving over 100 destinations in North America, Central America, the Caribbean, and Europe. The airline operates a fleet of Boeing 737 and 787 aircraft, with a focus on providing affordable travel options to its customers.
One key aspect of WestJet's business model is its commitment to providing a positive and friendly customer experience. The airline prides itself on its customer service, aiming to make each passenger's journey as comfortable and enjoyable as possible. In addition to its mainline service, WestJet also operates WestJet Encore, a regional subsidiary that offers service to smaller Canadian communities.
WestJet is known for its distinctive corporate culture, characterized by its employees' friendly and approachable attitude, which has been coined as the "WestJet Spirit." This culture is embedded in the airline's core values, including safety, reliability, teamwork, and community involvement.
Over the years, WestJet has garnered several accolades and awards for its customer service, operational performance, and commitment to sustainability. The airline is also recognized for its industry-leading initiatives, such as the introduction of an ultra-low-cost carrier, Swoop, offering even more affordable fare options to travelers.
Overall, WestJet is a Canadian airline that focuses on providing affordable, reliable, and friendly air transportation services to a wide range of destinations, while prioritizing the customer experience and maintaining a positive corporate culture.
